Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect certain information when you:

• Visit or interact with our website
• Open emails from us
• Use our applications or services

This automated collection uses cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Marketing partners
• Analytics providers
• Social media platforms

We may combine this information with information we collect directly from you or through automated means.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Provide and Improve Services

• Fulfilling your requests and orders
• Providing customer support
• Personalizing your experience
• Improving our website, products, and services
• Developing new products and services

3.2 Communication

• Sending administrative information (such as order confirmations and account notices)
• Providing marketing communications (with your consent where required)
• Responding to your inquiries and requests
• Conducting surveys and collecting feedback

3.3 Analytics and Research

• Analyzing usage patterns and trends
• Conducting research and development
• Monitoring and analyzing the effectiveness of our website and marketing campaigns
• Generating anonymized and aggregated analytics reports

3.4 Legal and Security

• Protecting our rights, property, or safety, and that of our users or others
• Detecting, preventing, and addressing fraud, security breaches, and technical issues
• Complying with legal obligations
• Enforcing our terms and conditions

4. Sharing Your Information

We may share your information with the following parties and for the following purposes:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Order fulfillment
• Data analysis
• Email delivery
• Hosting services
• Customer service

These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality and security of your information.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you. We will obtain your consent before sharing your information for this purpose where required by law.

4.3 Corporate Transactions

We may share your information in connection with a merger, acquisition, sale of assets, or bankruptcy, where your information may be transferred as a business asset.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

4.5 With Your Consent

We may share your information with other third parties with your consent or at your direction.

4.6 Anonymized and Aggregated Data

We may share anonymized and aggregated data, which does not identify any individual, with third parties for various purposes, including analytics, research, and marketing.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5.4 Other Tracking Technologies

In addition to cookies, we may use other tracking technologies, such as web beacons, pixels, and local storage, to collect information about your interactions with our website and emails.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive information
• Secure network infrastructure
• Regular security assessments
• Access controls and authentication mechanisms
• Staff training on security and privacy

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us at privacy@darwgz.ai.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal requirements

When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

8.1 Access and Information

You have the right to request information about the personal information we hold about you and how we process it.

8.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Deletion

You have the right to request that we delete your personal information in certain circumstances.

8.4 Restriction

You have the right to request that we restrict the processing of your personal information in certain circumstances.

8.5 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.6 Objection

You have the right to object to our processing of your personal information in certain circumstances.

8.7 Withdraw Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

8.8 Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

10. International Data Transfers

We may transfer your personal information to countries other than the country in which you are a resident. These countries may have data protection laws that are different from those in your country, but we will take appropriate measures to ensure that your personal information receives adequate protection.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we may transfer your personal information to countries that have not been deemed to provide an adequate level of protection. In such cases, we will use appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your personal information.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as reasonably possible.